In 1945, Joseph Cyril Bamford (Mr. JCB) launched the construction and agricultural equipment manufacturing company that bears his initials. The worldwide growth of the Backhoe Loader is due to Joe’s pioneering work on perfecting this machine. In just 60 years since Joe founded JCB, the company has grown to employ over 6,000 people and produce over 300 different models of machinery on 4 continents.
JCB is a true family owned and operated business. Today, the company is run by Joe’s son, Sir Anthony Bamford. Family owned does not mean a small corporation, in fact, we are one of the top three in the world in construction equipment. It is the true sense of family that unites us - the dedication, the commitment and the loyalty that we hope is apparent from the very first time you meet a JCB representative. Many of our customers are family businesses. They know what it is like to run a family business, as they are unique and of a different breed. Common to us all is that we treat customers as people, not numbers. We react quickly to the customers’ needs.
Of course, it is no use producing unique products if they do not meet the customers’ needs. In this business, machines need the right back-up. Our World Wide Parts Center delivers 24/7. Our North American operation has two separate facilities - one at HQ in Savannah and one in Canada, providing the best customer support in the industry.
We do not want to be the biggest company in the world as there are already too many faceless corporations. We do however want to be the best. When a customer buys a JCB, we hope they feel a part of our extended family. We will do everything in our power to make this choice the right one for them. To quote Joe Bamford, “the customer pays our wages.” At JCB, we never forget this. Joe also believed that success came to those who worked hard and had a sense of urgency. A day never went by without hearing Joe say, “Time is Money”, reminding us that this is as true for our customers as it is for JCB. You buy a JCB machine to get the job done.